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Myth-Busting the Top 5 Call Center Myths
We hear these all the time – my business can’t possibly benefit from using an answering service because (insert reason here). Well, not really… most of the time, the reasons we hear are simply fears of...
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3 Major Benefits of Using a Live Telephone Answering Service
All too often, businesses thing that using a call center or live telephone answering service seems like an extravagance – or something to consider down the road. The surprising news is that a live...
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Is Your Live Telephone Answering Service HIPPA-Compliant?
There are several factors to consider in choosing an answering service – price, training, coverage, reputation, etc. But if you are in the medical industry, or if keeping customer / patient information...
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Telephone Answering Services for Real Estate Agents
The real estate industry is still feeling the effects of the economic downturn in many ways – and realtors are often on the road and busier than ever! If you are a real estate agent, we are here to...
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The Top 3 Questions about Telephone Answering Services, Answered!
Question: How would a Telephone Answering Service provide my customers with a better experience if it’s not me who is answering the phone? Answer: One of the biggest advantages to using a live...
View ArticleIt’s Vacation Time – What About Your Calls?
It’s finally summer – do you have any vacation plans yet? Whether you’re relaxing on a beach, exploring new places, or just hanging out at home, time away from your business doesn’t have to mean...
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Are you capturing clients with their first call?
People want to talk to people – and few leads are as engaged (and ready to make a purchase decision!) as first-time callers. In an everyday scenario, what is the experience like for first-time callers...
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